Welcome! I’m Dana Bruneau – Instructional & UX Designer Crafting Engaging Learning Journeys.
I specialize in designing intuitive and engaging learning experiences by applying principles of instructional design, user experience (UX), and performance analysis.
Course & Experience Design
User-centered learning and curriculum design that maximizes engagement, usability, and learner success.
Performance & Usability Analysis
In-depth assessments to identify skills gaps and improve learning experience effectiveness.
E-Learning & UX Solutions
Interactive and accessible learning platforms optimized for user experience and engagement.
Data-Driven Instruction Using xAPI
In this project, I used xAPI to provide data-driven insights for targeted learning remediation and design improvement.
LLM/Storyline Integration
This project showcases integrating ChatGPT and Storyline for dynamic, personalized feedback in eLearning scenarios.
Blended Learning Program
This project showcases a flipped classroom blended learning program that optimized contact center agent upskilling.
Adaptive Learning
This project showcases an adaptive Rise course with Storyline simulations for personalized agent upskilling.
What My Clients & Colleagues Are Saying
Discover the impact of my learning solutions through the voices of those I've had the privilege to work with.
“Dana is a powerhouse! She demonstrates incredible learning design, has a great eye for graphic design, and knows how to effectively communicate her ideas. She pays attention to detail and is always delivering project needs. She fosters a culture of always wanting to learn and improve her skills. I love talking design with Dana because you can see how passionate she is. She has done incredible work with the additions to the Good Neighbor series, glad we could collaborate with this!”
Madison B.
Graphic Designer
“Dana recently led an excellent Jira migration training. Since I sit near her, I was able to observe her meticulous planning, development, and organization for the training. Her attention to detail provided clarity and understanding of the migration process, while also encouraging questions that helped us further explore and develop the migration needs. Dana is an exceptional designer and trainer, demonstrating both patience and passion for her work. It is always an honor to learn from her..”
Alexia W.
Senior Instructional Designer
“Congrats on launching another successful and impactful training for the Front Line. The Good Neighbor: Fueled by your Feedback video is leaving agents feeling really good about the feedback they share with leadership and how the team takes action as a result. Well Done, Dana! The comments are inspiring to read through.”
Joy S.
Executive Director
“The work that you are doing to drive our xAPI integration has been incredible! The speed in which you were able to identify a scalable and standard template that each team can leverage will promote our speed to market and consistency in learning experience. Couple that with your continued collaboration across teams to support these new approaches and it’s clear to see the positive impacts you are having to our organization. Thank you for all that you are doing to drive our success!!”
Greg Y.
Vice President
“Thank you for all the effort you are both putting into the Jira Epic transition. The walk through you provided to leadership went very well and allowed the team to see the progress and visualize how training will flow. You answered the concerns the group had and I anticipate the training will provide great support to the OR and L&D teams during and after the training with the support tools you created. Thanks for being such a great partner on this project.”
Mark S.
Senior Manager
“Thank you all for your identification and solutioning of the Training versioning issue. Your attention to detail and ability to see the big picture throughout our xAPI integration effort has been a big driver to the accomplishments we’ve realized so far this year. This in addition to the teamwork to bring awareness to your peers so quickly demonstrates your sincere commitment to our overall success as a department.”
Greg Y.
Vice President